Contact Me! Terms of Service

Effective date: 2 November 2026 Provider: Fancylab, a California, USA company ("Fancylab", "Contact Me!", "we", "us", or "our") Contact: support@fancylab.com Address: [insert Fancylab's complete California postal address]

These Terms govern a merchant's installation and use of Contact Me!, a Shopify app for building storefront forms, receiving submissions, viewing an inbox, and configuring transactional notifications. By installing or using the app, the merchant agrees to these Terms and the plan details shown through Shopify.

Shopify and eligibility

Contact Me! integrates with Shopify. Shopify's terms, API license, billing rules, privacy documentation, and store policies also apply. The merchant must have authority to bind the business, maintain an active Shopify account, provide accurate information, and secure account credentials and staff access.

Subscription and payment

The standard plan is $9.99 USD every 30 days, unless Shopify displays a different price, trial, or promotion. Shopify processes charges through Shopify Billing, including applicable taxes, currency conversion, cancellations, and refunds. The subscription continues until cancelled through Shopify. We may change pricing or plans with reasonable notice and applicable Shopify billing requirements.

License and restrictions

Subject to these Terms, Fancy Lab grants the merchant a limited, non-exclusive, non-transferable, revocable right to use Contact Me! for the merchant's Shopify store. The merchant must not copy, resell, sublicense, reverse engineer, interfere with, or bypass the app; evade authentication, rate limits, billing, or security controls; upload malware; access another user's data; use the app unlawfully; or use it for high-risk activities where failure could cause serious harm.

Merchant responsibilities

The merchant controls its forms and submissions and is responsible for lawful collection, privacy notices, consent, marketing permissions, sensitive-data safeguards, retention, accessibility, consumer-protection compliance, email compliance, accurate content and recipients, staff permissions, and responding to submissions and privacy requests. The merchant must not submit information it is not authorized to process.

Availability and changes

We aim to provide a reliable service but do not promise uninterrupted or error-free availability. Shopify changes, provider outages, maintenance, security events, abuse controls, and circumstances outside our control may affect the app. We may modify, replace, or discontinue features with reasonable notice where practical.

Data and intellectual property

The Privacy Policy and Data Processing Agreement describe data handling. Fancy Lab and its licensors own the app, software, branding, and documentation. The merchant owns its form content and submissions and grants us only the rights needed to host, render, transmit, secure, and support them. Feedback may be used without payment or restriction.

Suspension and termination

The merchant may stop using and cancel the app through Shopify. We may suspend or terminate access for non-payment, breach, abuse, legal or security risk, Shopify action, or a threat to the service or users. We may pause individual forms or email delivery to prevent spam or protect deliverability. On termination, data is handled under the Privacy Policy, Shopify deletion workflows, and applicable law.

Disclaimers and liability

To the maximum extent permitted by law, Contact Me! is provided "as is" and "as available." We do not guarantee uninterrupted operation, spam prevention, email delivery, legal compliance for a merchant, or preservation against every failure. To the maximum extent permitted by law, Fancy Lab will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenue, goodwill, data, or business interruption. Aggregate liability will not exceed fees paid to Fancy Lab for the app during the twelve months before the event giving rise to the claim. Nothing limits liability that cannot lawfully be limited.

To the extent permitted by law, the merchant will defend and indemnify Fancy Lab and its personnel against claims arising from the merchant's forms, submissions, content, instructions, unlawful use, breach, or violation of another person's rights or law.

Governing law and contact

These Terms are governed by the laws of the State of California, with courts located in [insert California county], unless applicable law gives a consumer another forum. If a provision is unenforceable, the rest remains effective. Notices may be sent to legal@fancylab.com or [insert Fancylab's complete California postal address].